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On-Site Water Tests
FAQ
FAQ
General Information
Where can I get an Instant System Test?
When will my results be ready?
Where can I get an Express Inhibitor Test
Can the test strips be reused?
Do I need to be at the site to perform the test?
How do I take samples for the Instant System Test?
How quick is the Express Inhibitor Test?
How quick is the Instant System Test?
What information do I need to provide when setting up a new test?
Testing Samples
What should I do if the pH strip colours don’t match between the container and the app?
What if I can’t find the correct inhibitor in the app’s dropdown menu?
How do I select the inhibitor result?
How do I capture the image of the test strip?
How do I take the sample for the Express Inhibitor Test?
Can I save addresses for future tests?
What if the test strip result doesn’t match the reference colours?
Is it mandatory to fill in all the fields during test setup?
What happens after I submit the test?
Understanding Results
Does the Express Inhibitor Test check for all inhibitors?
How can I keep a record of the pass / fail for each job?
What is pH within a heating system, and why is it important?
Advice
After adding inhibitor to the system how long should I wait before re-testing the system water?
What Fernox products can I use to re-dose the system?
What types of inhibitors can the Express Inhibitor Test detect?
What if the test strip result doesn’t match a pre-set color/ppm value?
What if the test strip result doesn’t match the reference colours?